AI for selling b2b: Tools that help B2B sales teams include CRMs & sales chatbots. CRMs like Hubspot & Salesforce use AI-powered analytics & ML (machine learning) to help understand customer behaviour, predict sales trends, track customer engagement & manage sales data etc… Sales chatbots, like Hubspot Chatbot Builder & chatspot.ai, Salesforce Einstein, & Drift, can help B2B sales teams qualify leads, book meetings, & close deals.
In January 2018, I started a list of Sales Enablement tools powered by AI/ML, but here is the early start of a list specifically for ChatGPT and alike [Large language models (LLMs) are computer programs for natural language processing (NLP) that use deep learning and neural networks, like GPT-4].
Last edit 3-Jun-2023
Accent Technologies accent-technologies.com @accent_tech Now integrating with OpenAI’s ChatGPT AI Engine! AI AT YOUR FINGERTIPS: CHATGPT CUSTOMIZED For Your Team. Put the latest AI technology to work with your own ChatGPT knowledgebase that answers detailed questions about your products, services, accounts, opportunities, pipeline—even with detailed recommendations for next steps & improvement. Customized to know your business: All the knowledge & power of ChatGPT plus the knowledge of your business. It knows your company, products, services, competitors, industry… & anything else you need it to know.
Everything You Need to Know About Your Business:
Ask a question about your business, you get the answer. It’s that simple. No implementation needed, minimal if any training for the team, no big rollout. Just an incredibly smart assistant that can help with about anything. Want to Know About Sales? Your Sales Assistant will tell you anything you want to know about your deals. Just ask & get the answer. The Sales Assistant is loaded with all the information from our Synthesis Analytics Engine—purpose-built Sales Engine! Helps You Write Emails and Create Personalized Content Your Chat Assistant is not as smarter as ChatGPT—it’s smarter! It knows you & your buyers; & can help you write on-target emails & create personalized content that directly fit your buyer’s needs.
Ask Details About Your Product & Services
Your Sales Assistant: Know everything you need to know about your products & services—& how they stack up against competitors. It can even help you differentiate & win. Just ask & get the answers you need. FL, USA. Accent Technologies, Inc.
Adobe: Adobe Experience Cloud / Adobe Experience Manager (AEM) / Marketo / ToutApp / Workfront workfront.com @workfront @AdobeWorkfront / Figma / Sensei / AI Art Generator – Adobe Firefly: Adobe’s new Firefly generative tool (generate extraordinary new content)
Alphabet Inc.: Google Bard (AI) / Google / Google Cloud Platform (G Suite / Drive / Docs / Sheets / Slides / Keep / Forms / Sites / Currents/Spaces / programmablesearchengine.google.com)
Amazon / AWS / Amazon Bedrock. AI service Amazon Bedrock offers companies tools to build & grow their own artificial intelligence applications designed for their business needs, according to an announcement from Amazon Web Services.
include two Amazon-designed large language models: Titan Text, which is a chatbot similar to ChatGPT that can create text for things like blog posts and emails, and Titan Embeddings, which helps with search personalization.
Bedrock will also include models from startups AI21, Google-backed Anthropic and Stability AI, which turns text into images, Amazon said.
Software firm Pegasystems and enterprise tech company Salesforce, which owns the corporate messaging app Slack, are among the companies looking to use Bedrock
Amplemarket AI copywriter amplemarket.com @Amplemarket & ChatGPT. AI Copywriter now powered by GPT-4. Create hyper-personalized cold copy in seconds! A new tool that helps you write impactful & engaging copy in seconds. RELEVANT COPY AT SCALE: High-impact outreach copy at your fingertips. Improve the effectiveness of your sales & cold outreach efforts in-house. Empower your reps to create & send high-impact copy in as little as 20 seconds! A single click is all it takes to generate a hyper-personalized first-touch message or cold email for your chosen prospect according to their LinkedIn profile or activity. Experiment with different iterations: Customize your tone of voice, tailor your copy length, & use the AI Copywriter generate different messages until you find your favorite. Send your AI-optimized message directly to your prospect’s LinkedIn or sync into a new email sequence to scale your outbound with ease! The AI Copywriter gathers all the information you need to take the right approach. Early users of the AI Copywriter have been able to generate messages & send messages to leads 10x faster than manually. Unblock creativity roadblocks & provide you with a hyper-personalized & high-impact copy for your outreach. Salespeople can make sure that their messages stand out & capture the attention of their target audience by leveraging the power of OpenAI’s cutting-edge GPT learning models. At the forefront of Sales Intelligence: Amplemarket’s AI Copywriter is customizable for B2B outreach, enabling sales professionals to make more meaningful connections & close more deals.
Aviso aviso.com @avisoinc end-to-end AI revenue operating system. Combines generative AI with its Conversational, Deal & Revenue Intelligence Capabilities to power B2B Content Creation: Announced new AI-Assisted, Rep-Triggered Customer Engagement capabilities. Utilizing Large Language Models (LLMs) & Small Language Models (SLMs), Aviso has added GPT’s functionality to its platform, enabling Generative AI to access insights from recorded meetings, revenue & deal lifecycles and GTM datasets to dynamically generate contextualized prompts & more accurate, personalized email suggestions. Aviso’s AI-Assisted, Rep-Triggered email extends the platform’s sales engagement capabilities while collecting email & interaction data to close the loop & make the system smarter. Seller-buyer interactions have changed dramatically over the past decade. As a direct result, conversational AI & revenue intelligence blossomed to become two of the fastest-growing software categories.
Gartner states that by 2025, 70% of all B2B seller-buyer interactions will be recorded or analyzed to extract insights & that 75% of B2B sales organizations will replace traditional sales playbooks with AI-based guided coaching.
Competes with EverString, Lattice Engines, & Leadspace. Redwood City, CA, USA. Aviso India, Hyderabad, India
Canva canva.com Canva Launches ‘Magic’ AI Tools for its Design Software. Record & download “talking presentations”. Edit video: Canva Video suite. ‘Docs to Decks’. Canva Visual Worksuite
Colibri Colibri.ai @colibri_ai helping sales teams reach their full potential with generative AI & real-time conversation intelligence. A range of sales enablement tools that utilize generative AI – LLM Large Language Models adapted specifically for the enterprise market. Colibri’s real-time speech recognition & conversation intelligence platform lets organizations capture, analyze, & extract valuable data from all types of conversations: phone calls & video meetings, internal & external. Machine learning & Generative AI for transcribing calls in real-time, automatically generating meeting summaries, tracking usage of specific words & phrases, & analyzing key call metrics such as talk ratio & sentiment. Also provides just-in-time assistance & coaching to sales & customer service representatives during a meeting. Colibri for Sales helps sales teams reach their full potential by providing new & better ways to take meeting notes, update CRM, analyze team performance, & continuously coach sales reps. Colibri AI Notetaker for individuals & businesses of all sizes. The app records online meetings, transcribes them in real-time, & generates concise searchable meeting notes that can be easily shared with teammates. Palo Alto, California, US. Alterra.ai, Inc. (d.b.a. Colibri.ai)
Hubspot chatspot.ai ChatSpot combines the power of ChatGPT & HubSpot CRM. It lets you ask questions & provide instructions in natural language through a chat interface. ChatSpot is a conversational CRM bot that sales, marketing, and service professionals can connect to HubSpot to maximize their productivity. With chat-based commands, you can accomplish everything you already do in HubSpot — even faster. Need to create a new contact on the fly? Skip manual data entry & let ChatSpot do it for you. Ask ChatSpot to send follow-up emails, pull reports, create new segments, & more. Use ChatSpot with HubSpot to supercharge your productivity. hubspot.com/artificial-intelligence
Also, on the Hubspot ecosystem / App Marketplace > Sales > Sales enablement > ChatGPT powered by OBO: Unleash the power of ChatGPT within HubSpot
intercom.com AI chatbot Fin: Built an AI-powered customer service bot that has the benefits of this new technology, & is suitable for business needs. Converse naturally, using GPT technology. Answer questions about your business, using information you control. Reduce hallucinations and inaccurate responses to acceptable levels. Require minimal configuration & setup. Fin is AI, fine-tuned for support. A natural language bot that can hold complete support conversations with your customers in plain English (& more languages soon!). Fin can understand complex queries, ask clarifying questions, & explain complicated subjects clearly. Powered by OpenAI’s GPT-4 & Intercom’s proprietary machine learning.
Salesforce SFDC: Salesforce CRM / CMS / Sites / Content / Chatter / Quip / Einstein / AppExchange / Trailhead / Slack ChatGPT plugins / Slack / LevelJump formerly Lurniture / Salesforce Genie / Genie for Tableau / MuleSoft / Slack Genie / Einstein AI & Flow automation. ChatGPT App for Slack: combines knowledge found in Slack with the intelligence of ChatGPT, empowering customers with the information they need to move work forward faster.
SQN Investors hold 13.6% of the AI-powered software provider @Bigtincan: Bigtincan bigtincan.com [Contondo, FatStax, Zunos, Veelo (mobilepaks), Asdeq Labs, XINN, Agnitio, Clearslide (SlideRocket), VoiceVibes, Vidinoti, Brainshark, StorySlab storyslab.com, Task Exchange taskexchange.net, SalesDirector salesdirector.ai @SalesDirectorAI].
Launched GenieAI™ artificial intelligence technology that enables sales, partners, customer-facing teams & all employees to increase their productivity, improving how humans work & how they sell. The new features are driven by the latest technology known as large language model tools (LLM). Bigtincan customers can take advantage of copywriting, content summarization, Q&A-style search, & a virtual personal assistant to help all users to increase both efficiency & effectiveness using a new approach to learning & content creation. These capabilities are important new underpinnings of Bigtincan’s vision of creating the buying experience of the future. GenieAI offers sales professionals the ability to quickly digest material & gain insights into the content’s meaning. It is also capable of generating email templates that sales professionals can customize & send to their buyers. Built using the latest LLMs, including OpenAPI’s ChatGPT. “Genie AI” will be available across all Bigtincan Hubs, automatically synthesizing information & content into something digestible, incl. auto-generated abstracts & automatically written emails to be used when sharing content. The GenieAI output can be further personalized by user-provided prompts. Users can also ask general questions with “Ask Genie” & answers provided are inclusive of the customer’s scanned content. GenieAI artificial intelligence technology that enables sales, partners, customer-facing teams & all employees to dramatically increase their productivity, improving how humans work & how they sell. The new features are driven by the latest technology known as large language model tools (LLM). Bigtincan users can take advantage of copywriting, content summarization, Q&A-style search, & a virtual personal assistant to help all users to increase both efficiency & effectiveness using a new approach to learning & content creation.
Fireflies.ai fireflies.ai @firefliesai Automatically transcribe, summarize, search & analyze your voice conversations. AskFred – ChatGPT for meetings. Introducing AI Super summaries! AI Voice Assistant for Meetings. Record, Transcribe & Search across your voice conversations. Your AI assistant notetaker. Automatically record, search, & collaborate across your meetings. Fireflies for Sales: Sales Reps, Customer Success, Customer Support, Marketing, Sales Leaders. Automate CRM data entry. Clone top performers. Onboard new reps faster. Collect customer feedback & requests. Nail the messaging for marketing. Ensure quality assurance & compliance. San Francisco, CA, USA. Fireflies.ai Corp.
Microsoft: New Bing search / Microsoft Designer / Microsoft Office / Teams / SharePoint / Dynamics / Azure / Delve / Xbox / Mesh / Loop / Yammer / Skype / LinkedIn (PointDrive) LinkedIn Learning / Viva Sales seller’s companion to CRM working in productivity apps like Outlook & Teams w. integrations to Dynamics 365 Sales & Salesforce CRM / investment in OpenAI openai.com Microsoft adds OpenAI technology to Word & Excel. Microsoft said the new A.I. features, called Copilot, will be available in Microsoft’s most popular business apps like Word, PowerPoint, & Excel. Microsoft debuted a new version of its Bing search engine that included a chatbot powered by OpenAI’s GPT-4 language technology.
Microsoft Loop is their Notion competitor, launched 22-Mar-2023
Notion notion.so @NotionHQ all-in-one workspace – for notes, tasks, wikis, & databases. Note-taking & collaboration application for your notes, tasks, wikis, & databases. $11M in estimated revenue annually. Competes with Quip, Airtable, & Simplenote. San Francisco, CA, USA. Notion said 8-Sep-2021 it acquired Automate.io, an Indian startup that builds connectivity & integrations with 200+ services, as the workplace productivity startup looks to accelerate its product expansion to become more compelling for tens of millions of individuals & businesses that are increasingly moving to digital collaborative tools. The San Francisco-headquartered startup, last valued at $2Bn in private markets, said the acquisition of the Hyderabad-headquartered Automate will help Notion understand the know-how of — & leverage — the 200 integrations the Indian startup has developed to give users and enterprises alike the ability to bring their workflows into Notion. Notion AI was launched on 23-Feb-2023
One AI oneai.com @OneAILabs APIs that make your app understand language. Summarize conversations, categorize articles, & more. One AI’s solution empowers CRM companies & their customers to add capabilities seamlessly & quickly like topics & action items extraction, follow-up reminders, summarizing conversations, & detecting customer sentiment & emotion, enhancing both the operational & analytical aspects. One AI Inc., Tel Aviv, IL
OpenAI openai.com ChatGPT plugins such as Slack, Zapier, etc. Plugins are tools designed specifically for language models with safety as a core principle, & help ChatGPT access up-to-date information, run computations, or use third-party services.
Upland Software uplandsoftware.com @UplandSoftware (cloud-based enterprise work management software) announced 17-Nov-2017 it acquired Qvidian Corporation (provider of cloud-based RFP & Sales Proposal automation software) Sant & Kadient had merged into Qvidian qvidian.com. 10-Jan-2022, Upland Software @UplandSoftware announced it acquired Objectif Lune Inc. objectiflune.com @objlune enterprise software for document composition & business communication automation. 
24-Feb-2022, acquired Boston-based search company BAInsight / BA Insight / BA-Insight Inc. bainsight.com @BAinsight for $33.4M in cash.
With Upland’s new AI Knowledge Assistant, which utilizes OpenAI’s ChatGPT API, knowledge workers can streamline the creation of knowledge by simply requesting content related to their topic at hand & receiving a real-time response with full article content, summarization, & identification of key words. BA Insight was recognized by KMWorld’s 2023 list of 100 companies that matter in knowledge management.
Pod workwithpod.com @PodWorkspace Launching Pod AI copilot in 2023. AI copilot: Close More Deals. Faster. Account executives shouldn’t waste their time on admin work. Manage your pipeline crazy easily with a GPT-powered workspace built for B2B sellers. Supercharge your enterprise sales team with Pod’s intelligent hub. Less time wasted on guessing, more on doing. The Smart Workspace for Sales Teams. Remove the noise. Close more deals. You shouldn’t waste time digging through all your sales tools. Focus on what matters & hit your quota every month with the only all-in-one productivity workspace, built for you. Pod is the all-in-one workspace for B2B sales teams. Work 10x faster every day. Seamlessly collaborate on deals, quickly update your CRM, and intuitively track your task, notes, & more. Chrome Extension: You probably jump between 15 different tools daily, wasting time updating your Salesforce or looking for information your need. You shouldn’t have to work in Excel, OneNote, or Trello. It’s time for a productivity tool built for sellers. Productivity workspace for account executives. It’s your new command center. Pod Technologies, Inc. San Francisco, CA, USA
Vidyard @vidyard create, host, & share videos so you can keep connecting with customers & colleagues when everything else feels remote. Vidyard AI Script Generator vidyard.com/ai-script-generator/ Using Vidyard Video Messages in your sales cycle helps get more responses & close more deals…but knowing exactly what to say in a video can be tricky. Let Vidyard’s AI Script Generator write your sales video scripts for you! Just enter a prompt describing the topics you want to cover, & our new OpenAI-powered feature will automatically populate your speaker notes inside Vidyard’s video creation tool. Not quite happy with your script? Adjust your prompt to get a whole new one for your sales video. Kitchener, Ontario, Canada
B2B Sales Enablement and Sales Tech SaaS 
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