Job opening – Sales Enablement Architect at Elastic

Sales Enablement Architect

Elastic is a free & open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

To support our continued growth, we are hiring a Sales Enablement Architect who will be a dedicated performance and efficiency partner to sales leaders within the portfolio of sales teams supported by sales enablement. As a key internal partner, the person in this role monitors and elevates sales leadership satisfaction by understanding and crafting sales team needs and requirements and working to align within and across the commercial system. The Sales Enablement Architect role is tethered between internal content, skill, technology, and tool providers and the sales teams at both strategic and tactical levels, ensuring product, marketing, sales, training, and process teams understand the business requirements of sales leadership while also working cross-functionally to craft efficiency services that meet or exceed those needs to deploy agile sales enablement solutions, especially in the middle to end of the sales process. We believe sales enablement includes three key pillars; talent enablement, message enablement, and pipeline enablement. Our enablement strategy aligns to that framework with the intent to empathize with sellers and make their work less sophisticated as well as reduce customer confusion. If you are energized by the details below, please join us on our journey.

Intended business outcomes include:

• Reduce Attrition
• Better Skills
• Faster Time to Productivity

What you will be doing:

• Curate content and design enablement experiences that provide the role-based skills development and approach shifts needed to close deals.
• Orchestrate the design of the enablement experience in service of field sales by being the “voice of sales” and aligning outcomes to customer and seller success.
• Create build instructions and resolve resourcing needs per the defined scope of work.
• Facilitate architecture, design and contribution working sessions to develop and document the end-to-end enablement experience solution for each type of interaction.
• Build content and experiences in partnership with specialists, sales teams, and executive leadership.
• Continuously drive leading-edge innovations into the enablement experience.

Message Enablement:

Intended business outcomes include:

• Targeted Buyer Insight
• Concrete Differentiation
• Consumable Content

What you will be doing:

• Orchestrate the creation of content that provides the messaging and tools to add new value stories aligned to a common message.
• Partner with sales teams and leaders so that messaging is simple, value-based, and aligned to specific customer scenarios.
• Work across the business to identify what’s working in terms of content creation and innovative delivery types.
• Design, build and lead others who build excellent content.

Pipeline Enablement:

• Improve Win Rates
• Shorter Sales Cycles
• Larger Deals

What you will be doing:

• Use insights on our customers, our sales performance, and seller’s enablement journey to determine targeted enablement opportunities.
• Use innovative technologies to collect inputs from sales teams so that we can ensure their voice is heard and solutions are crafted for impact.

A successful candidate is an engaging phenomenal teammate who has the ability to influence and empower others while building a broad expansive network. This candidate is successful in doing these things.

• Focus on the mission and goals and rally people around you (Catalyze)
• Guide execution of the right priorities at the right moments with the right people (Coordinate)
• Get results by design, not effort (Architect)
• Guide the narrative by confronting reality (Be Pragmatic)
• Unlock energy and build momentum (Mobilize)
• Encourage collaboration to bring about positive change (Collaborate)

What you bring along:

• BS/BA required
• 2-4+ years work experience in Sales, Sales Operations, Strategy, FP&A, Management Consulting, or similar field in SaaS organizations with strong exposure to go-to-market strategy.
• Excellent communication & engagement skills.
• Ability to thrive in a fast paced start-up environment.
• Experience with Salesforce and sales enablement platforms