Job opening – Senior Sales Training Associate at Snap Inc a camera company Snapchat Sales Enablement

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Job opening: Senior Sales Training Associate
Full time
R0016402
Los Angeles, California or New York, New York

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

Snapchat is the camera used by millions of people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.

We’re looking for a Sr. Sales Training Associate to join Snap Inc! As a member of the Sales Enablement team, within our Sales Operations organization, you will develop and deliver world-class learning programs that uplevel the capabilities of our Global Sales team, enhance sales culture, and improve sales productivity. Working from our New York offices, you’ll collaborate with a variety of teams across Snap (including Sales, Product Marketing, Business Marketing, Operations and Executive Leadership teams), along with external vendors to enable our sales teams to unlock their true potential and drive revenue.

What you’ll do:

• Spearhead the strategy and creation of a world-class Sales Skills & Sales Coaching programs, in a scalable, repeatable and consistent manner, across multiple channels, regions and roles

• Develop deep, trusting relationships with the sales organization, cross-functional partners & external vendors to continually assess performance gaps and address needs

• Customize external training & coaching programs to Snap specific goals

• Maintain a curation mindset to distill a high volume of information down to the most relevant and impactful learning points, provided in a way that resonates with the sales team

• Project manage and maintain programs in a timely way, ensuring content is always relevant,  current & accessible

• Leverage our sales enablement platforms to effectively deploy, manage and measure sales training

• Adapt existing in-person content to produce creative, interactive eLearning experiences

• Drive ongoing sustainability and accountability Sales Skills and Coaching programs

• Find creative and fun ways to incent our sales teams and their leadership to practice skills in their day to day operations

Knowledge, Skills & Abilities:

• Experience in designing, developing and facilitating classroom (ILT) and webinar (vILT) courses

• Experience creating and delivering interactive and engaging in-person workshops and online scenario-based programs, which practice client-facing skills, such as discovery questioning, negotiation, objection handling, presentation, etc.

• Experience building interactive learning programs, using eLearning authoring tools and/or video/audio production tools, without additional support, from start to finish. Authoring tools should yield interaction and response data through SCORM (or an approximate language)

• Experience creating supporting Enablement materials for a professional environment (e.g., job-aids, quick-start guides, demos, worksheets, blogs, podcasts, articles, workflows, decision trees, proficiency trackers, etc.)

• Experience with adapting information from a variety of sources, without requiring past knowledge or background on the topic

• Familiarity with establishing Enablement-related accountability and measurement (e.g., pre/post surveys, knowledge checks, rubric scorecards, written or verbal certifications)

• Strong project management experience, with an ability to evaluate and re-prioritize rapidly and deliver results against aggressive deadlines, as part of a team and/or as an individual contributor

• Experience in the world of coaching, sales and sales support, exhibiting a commitment to strengthening the sales methodology and process with knowledge, creativity and empathy

Minimum qualifications:

• 5+ years of experience in Sales, Sales Enablement, Learning & Development, Sales Operations, Product Marketing or related field

• Bachelor’s degree in a business, marketing, communications, education, or related field, or equivalent work experience

• Experience working in the tech, media or digital advertising industry

Preferred qualifications:

• Deep subject matter expertise with digital media and programmatic advertising

• Adept at building and delivering equally engaging synchronous and asynchronous learning

• Instinct to initiate and drive projects to completion with minimal guidance

• Organized and able to manage and deliver multiple tasks efficiently, effectively and on time in a metrics-based organization

• Exceptional interpersonal skills, ability to network/develop trusting relationships with high-level sales leadership, and to collaborate globally with numerous cross-functional teams

• Excellent writing, editing, and oral communication skills

• Experience administering LMS & Sales Enablement Platforms and tools that help scale programs globally across large teams

• A track record of developing impact-focused, metrics-driven approaches to evaluate programs

• Adaptive & rapid learner with a hunger for new information and the drive to put it in action

• Good blend of technical & creative dexterity